Privacy policy

Controller

[Nombre o razón social del titular], Tax ID [NIF/CIF], with registered address at [Dirección completa del titular]. Contact: support.cozypaws@gmail.com.

What data we process and why

• Orders: name, address, email and phone number, to manage your purchase and delivery (legal basis: performance of the contract).
• Contact form: name, email and message, to reply to you (legal basis: your consent).
• Newsletter: your email, to send you news if you expressly agree (legal basis: consent; you can unsubscribe at any time).

Recipients

Payment data is processed directly by the payment processor (Stripe), which does not share your card details with us. Carriers also receive the data needed to deliver your order. We do not sell your data.

Retention

For as long as the commercial relationship lasts and for the legal periods (tax and warranty). Newsletter data is kept until you unsubscribe.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to support.cozypaws@gmail.com. If you are not satisfied, you can complain to the Spanish Data Protection Agency (www.aepd.es) or to your local data protection authority.